Privacy Statement


Thank you for visiting the DNOW L.P. (DNOW) website. The DNOW privacy policy outlines the information DNOW learns when you visit the website and how DNOW uses this information.


DNOW receives two types of information when you visit the site:

1.     information automatically collected 

2.     information you choose to provide


When you visit a website certain personal information about you can be collected automatically. When you browse through the DNOW site, read pages or download information, DNOW collects information to enable DNOW to make the site more useful.


DNOW uses browser information to help address any re-design of the site so the greatest number of people can view the pages correctly. For every visitor, DNOW collects and temporarily stores the following information: 

1.     your computer's Internet Protocol (IP) address, a number automatically assigned to your computer when you go on the Web;

2.     the domain from which you access the Internet;

3.     the website address from which you came to the site;

4.     the date and time you arrived at the site and how long you spent there;

5.     the name and version of your computer's operating system and browser;

6.     the pages you visited. 

Some services on the DNOW website use "session cookies". These are:

1.     small bits of text temporarily stored in your computer;

2.     used to aid searching and navigating the site; 

3.     deleted when you close your browser. 


If you disable cookies in your browser, it may cause problems with searching and displaying information on the DNOW website.


DNOW collects and stores no other information about you when you visit the site unless you choose to provide it. Notwithstanding the foregoing,

1.     If you send DNOW an e-mail or submit an online form, DNOW does not automatically receive your e-mail address. However, you need to provide it if you would like an e-mail response. DNOW will receive no other personally identifying information from your e-mail unless you provide it. 

2.     If you submit a form on the DNOW website, DNOW will receive only the personal information you include in the form. 

3.     Children's Privacy: DNOW collects no information from children under 13. If a child sends DNOW an e-mail inquiry or comment, DNOW will answer it, then delete the e-mail from DNOW files. 



DNOW will not disclose, give, sell or transfer any personal information about visitors to the DNOW website to any third party unless it is required by law or for law enforcement reasons. 

Other possible uses of your information:

1.     DNOW will only use personal identifying information to respond to requests made by you, in which case various people may need to see the information you provide in order to provide a response to you. 

2.     DNOW may enter information you send into an electronic database to share with attorneys or investigators involved in law enforcement. 

3.     DNOW may share information with government agencies that have public health or consumer protection duties, in which case DNOW or those agencies may contact you.

4.     In other limited circumstances, including requests from Government or private individuals, DNOW may be required by law to disclose information you submit. 


E-mail is not necessarily secure against interception. If your communication is sensitive or if it includes personal information, you can send it to DNOW by postal mail to the address below. 

7402 North Eldridge Parkway
Houston, TX 77041